– Processing And Transit Time

We are dedicated to providing you with the fastest delivery, normally Our Handling Time is 2-5 Business Days and the shipping period will take 10-20 business days.

-Prосеѕѕ after your order іѕ placed

Onсе уоur order іѕ placed, уоu will receive a confirmation еmаіl lеttіng уоu knоw thаt оur tеаm hаѕ rесеіvеd уоur order. Once уоur order is fulfilled, you wіll receive аn еmаіl nоtіfісаtіоn wіth уоur trасkіng іnfоrmаtіоn. Shірріng fees аrе non-refundable іn thе case оf rеturnѕ.

Shipping Rate

Our Standard Shipping is free over $60 And Below $60 our standard shipping rate is $4.99. 

Please ensure the delivery address is entered correctly at checkout – Otherwise, you may face delays.

  • Cutoff Time  = 10 AM (USA Standard Time)
  • Processing Time: Our Handling Time 2-5 business days
  • Transit Time: Our Standard shipping Time is 10-20 business days, 

NOTICE: IT MAY TAKE LONGER THAN USUAL BECAUSE OF COVID 19 OR TRAFFIC JAM (TRANSIT WILL TAKE AN ADDITIONAL 2 TO 8 DAYS)

PRODUCT RETURNS

Our no-hassle returns policy assures that all charges will be refunded if you are not entirely satisfied with your order (restrictions and exclusions apply).

To process your free return/exchange, please return your items within 7 calendar days from the original delivery date. The returned item(s) must be in like-new condition (unwashed with original hangtags). Please note that all sale items are final sales and returns/exchanges cannot be issued. Any custom embroidered/printed items are final sale. Gift cards cannot be returned.


For questions regarding your order please contact our customer service team via support@xempy.com.

Our standard business hours are Monday through Friday, 9:00 am – 5:00 pm UTC -8

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